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The ombudsman enterprise and administrative justice / Trevor Buck, Richard Kirkham, Brian Thompson. - 2 wyd. - London, New York : Routledge, 2017. - xiv, 294 s. : ill. ; 24 cm.
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Buck Trevor 1951- Kirkham Richard. Thompson Brian 1955-
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Rzecznik praw obywatelskich
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bibliogr., indeks.
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Zawiera: The ombudsman enterprise : an introduction -- The constitutional role of the ombudsman -- Concepts, theories and policies of administrative justice -- Putting it right : resolving complaints and assisting citizens -- Promoting good administration and helping to get it right -- Independence and accountability : legitimising the ombudsman -- Relationships, networks and the administrative justice system -- The twenty-first century ombudsman enterprise.
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